Fleet Management
YORKSHIRE WATER SERVICES LIMITED · Repair & maintenance services · Yorkshire and the Humber
What the buyer wants
Scope
Yorkshire Water is issuing this Preliminary Market Engagement Notice in accordance with Section 16 of the Procurement Act 2023 to inform the market of its intention to engage with suppliers regarding a potential future procurement for fleet management and associated management information services/software.
Yorkshire Water operates a fleet across the North of England that compromises of Cars, LCV, HGV and Plant vehicles, both ICE and EV. Yorkshire Water are seeking to understand current market capabilities, innovation, commercial models and reporting functionality available from suppliers.
The engagement will help shape procurement strategy, service specification, contract structure and evaluation methodology for any future procurement activity.
Yorkshire Water is interested in engaging with suppliers capable of delivering a solution that aligns with the following requirements:
Core Fleet & Operational Management Capabilities
Asset Catergory Management:
Coverage across multiple asset types: Light Commercial Vehicles (LCV), Heavy Goods Vehicles (HGV), and Plant/Specialist Equipment.
Service, Repair & Maintenance (SMR):
Driver support for breakdown, roadside assistance, and scheduling routine maintenance.
MOT due notifications, reminders, and service/maintenance within pre-authorised limits.
Garage network management utilizing owned, independent, and main dealer repair networks.
Maximising Vehicle Availability & Mobile Operations:
Mobile servicing capabilities deployed directly to operational sites/depots to reduce downtime and travel.
"While you wait" servicing solutions to minimize operational vehicle off-road (VOR) time.
Temporary Hire & Contingency Vehicles:
Spot hire logistics and temporary vehicle provision to cover breakdown, maintenance, or operational surges.
Tiered hire rate structures based on duration of hire.
Fleet Administration:
Fines management, Road Fund Licence (RFL/tax) administration, and Motor Insurance Database (MID) updates.
Data, Analytics & Fleet Software
Software System & Portal Access:
Access to an established fleet management software platform for operational tracking and asset visibility.
Management Information (MI) & Reporting:
Real-time reporting and data-driven analytics to support operational decision-making and cost mitigation.
Bespoke and enhanced reporting capabilities tailored to YW requirements.
Clear tracking against key SLAs and KPIs.
Sustainability & EV Integration
Transition to Zero Emissions:
Capability to support, service, and maintain an increasing proportion of Electric Vehicles (EV) and alternative fuel assets across the fleet.
Sufficient garage network coverage and EV-certified technicians to support EV fleet growth.
Data and carbon reporting capabilities to track fleet emissions reductions.
Commercial Models & Market Feedback
Yorkshire Water seeks market feedback on commercial and pricing structures, with specific interest in:
Management Fee Models: Fixed admin/management fee per vehicle alongside transparent cost-per-service pass-through structures.
Hire Rate Structures: Flexible, tiered pricing models for temporary vehicle hire.
Discount & Rebate Sharing: Mechanisms for passing through parts, trade discounts, and manufacturer rebates.
This notice is intended solely to facilitate market engagement and gather information from potential suppliers. It does not constitute a call for competition, invitation to tender, award commitment or guarantee that a procurement exercise will proceed.
YW is seeking to understand market capability, availability, performance, and commercial models for fleet management services to support its operational and sustainability objectives.
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