Generic Floating Support Services for the Vale of Glamorgan Council

Generic Floating Support to prevent Homelessness. To include; People over 55 yrs with support needs; People with learning disabilities; People with physical disabilities; People with chronic illness and floating support to the Penarth Extra Care Scheme.

This service specification applies to a 180-unit floating support service delivering flexible housing related support to a Generic client group in the Vale with the aim of preventing homelessness.

The aim of this project is to provide housing support to improve outcomes for people at risk of homelessness to access information, advice, support and resources to enable them to make informed choices. The service working with individual service users involves a tailored support plan that best meets their needs. The plan focuses on both practical and emotional issues, in order that each person has the best opportunity of living independently as a responsible member of their community.

The service will work with the service user to develop that person’s capacity to live independently in accommodation or sustain his/her ability to do so.

While service users will have a variety and individual intensity of need, there is an expectation that support services will over time be reduced as service users achieve higher levels of independence. Therefore, support provision must be needs led, outcome focused and time scaled.

The support provider will be responsible for monitoring all aspects of the services provided through the project. This service also aims to provide Crisis support in a timely manner for individuals that require urgent support to prevent homelessness.